Manage your workspace package and billing
Review team billing separately from personal access.
Updated 2026-09-24 · English
Review the subscription
Open your organization and its Billing area using an account with billing permission. Review the current package, the number of Pro seats and the billing period shown there. Managers are free and keep My workspace on their own plan; a seat for an Owner's own CV only adds the workspace's Pro to it. Organization subscriptions are separate from an individual WhizCV Pro subscription.
- Review the selected package and the slots currently in use.
- Review the billing consequences before applying a package change.
Change package
Check the people you support and pending invitations before changing package. Pending invitations reserve a Pro seat, and unused seats are still billed. A smaller package is refused while more seats are in use than it holds; nobody is removed to fit it, so release seats first.
Review checkout and cancellation
Use the billing actions shown to start or manage the subscription. Confirm the amount, renewal terms and effective date before completing a change. After cancellation or a payment issue, check the displayed access end date rather than assuming access ends or continues immediately.
When you cancel, the people who hold a Pro seat keep Pro until the end of the paid period, and we email each of them the date it ends. Managers without a seat get nothing from the workspace, so they are not emailed. If you resume before that date, nothing changes for them and no further email is sent.
If you close the payment page before paying, Billing may still say it is confirming your payment. Choose Start again to go back to the package form, or Check again if you did pay. An unpaid checkout expires after about half an hour, and Billing then shows the form again.
When the subscription ends
Once the subscription ends, the people who held a Pro seat are back on their own plan and each of them gets an email saying their Pro from the workspace has ended. Their accounts and documents stay theirs. Deleting the workspace sends the same kind of email.
While the workspace is not paying, it takes no new clients: inviting a client, taking a Pro seat and accepting an invitation are all paused. Pending invitations keep working again once the subscription is back, as long as they have not expired.
To restart, the Owner opens Billing, picks a package and confirms. The free trial is only for a workspace's first subscription, so billing starts straight away, and the package must have room for the Pro seats already in use.