Terms of Service

1. Agreeing to these terms

These terms are a contract between you and WhizCV EOOD, a company registered in Sofia, Bulgaria, which operates WhizCV ("WhizCV", "we", "us"). By creating an account or using WhizCV, you agree to them and to our Privacy Policy. If you do not agree, please do not use the service.

2. Who can use WhizCV

You must be at least 16 years old. You are responsible for keeping your password safe and for everything that happens under your account. Tell us promptly if you think someone else has access to it.

Register with accurate details. You may not create an account on someone else's behalf without their permission.

3. What the service is

WhizCV lets you build, style, export and share CVs and cover letters, and gives you supporting career tools: a reusable career profile, a job search board for your applications and interviews, interview prep (your answers, rehearsing and practice, with AI feedback when you ask for it), the AI copilot, and a free CV checker.

WhizCV is actively developed: features change over time, and we do not offer an uptime guarantee. We will not remove something you depend on without notice.

4. Your content stays yours

Everything you write into a document belongs to you. We claim no ownership of it.

You give us a limited licence to store, process, render, export and — when you turn on a share link — publicly display that content, solely so we can provide the service to you. The licence ends when you delete the content, or when your deleted account is cleared at the end of the 30 days in which you can restore it; share links you turned on keep working until then.

You are responsible for making sure your content is accurate, lawful, and yours to use.

5. Acceptable use

Do not use WhizCV to:

• break the law, or produce documents that impersonate another person;
• upload content that infringes someone else's copyright, trademark or privacy;
• attempt to breach, probe or disrupt the security of the service or other users' accounts;
• scrape, automate or resell access to the service, or use it to build a competing product;
• upload malware, or anything designed to damage the service.

6. AI features

WhizCV's AI features — the copilot, CV import, translation, the CV checker, the CV review, and the job-search and interview tools — generate output automatically. That output can be wrong, incomplete or unsuitable for your situation, and it is not career, legal or immigration advice.

You are responsible for reviewing anything AI produces before you put it in front of an employer. See section 5 of the Privacy Policy for how your content is processed when you use these features.

7. Plans and payment

• The Free plan requires no card and is not a trial. It is permanent. It includes one CV and one cover letter, all templates, the job search board, interview prep and limited AI use, with WhizCV branding on exported documents.
• Personal paid access is WhizCV Pro, a subscription in EUR, at the term you choose: €19.99 per month, €39.99 every three months, or €59.99 every six months. Prices include any VAT due — the price shown on the pricing page is the total amount charged to your card, and nothing is added at checkout.
• A Pro subscription renews automatically at the end of each term, at the same term, until you cancel. We email you a reminder a few days before a personal Pro subscription renews.
• You can cancel at any time from Settings → Plan. Cancelling stops all future charges and leaves your access running to the end of the period you have already paid for. When it ends, your account returns to the Free plan — your documents are not deleted. A document that uses Pro features can't be downloaded as a PDF or Word file, and its share link stops working, until you have Pro again.
• Renewal refunds: if a Pro renewal charge catches you out, email support@whizcv.com within 7 days of that charge and we will refund it in full. We would rather refund someone who is unhappy than argue with them. This applies to personal Pro subscriptions, not to workspace subscriptions (section 8).
• We may change prices. A price change never applies to a term you have already paid for, and we will tell you before it takes effect on a renewal.
• Payment is processed by Stripe. We never see your card details.

8. Workspaces (WhizCV for Agencies)

Workspaces let a career coach, coaching practice, agency or consultancy support people on WhizCV together: branded templates, review of the documents the people it supports share with it, and Pro features for each of them. In this section the "team" means the workspace's owner and managers, and "clients" means the people the workspace supports. These extra rules apply to workspaces.

• Creating a workspace on behalf of a company means you confirm you have the authority to bind that company, and these terms then also bind the workspace.
• A workspace runs on a package, which sets how many clients it can support at the same time (its Pro seats): Starter, 3 Pro seats, €39 per month; Workspace 10, €99 per month; Workspace 25, €199 per month; Workspace 50, €349 per month. The package price is fixed whether or not every Pro seat is in use. The team is free; the owner can take a Pro seat to get the workspace's Pro on their own documents. It is billed monthly or yearly in advance, through Stripe, at the price shown at checkout. The yearly option is charged for 10 months of the 12, so two months are free. Prices exclude VAT. Provide a valid EU VAT ID at checkout and it is recorded on your invoices.
• Each workspace gets one 14-day free trial, on its first subscription. A card is required at checkout; cancel before the trial ends and nothing is charged.
• Like a personal Pro subscription, it renews automatically at the chosen term until you cancel. The owner can move to another package at any time — Stripe prorates the difference against the rest of the current period — but never to one with fewer Pro seats than are in use: nobody is removed to make a package fit. The owner can cancel at any time from the workspace's Billing tab, in which case the subscription runs to the end of the period already paid, no further charges are made, and every client who holds a Pro seat is emailed before their Pro ends.
• A workspace is sold for business use — for your trade, business or profession — so the consumer right of withdrawal in section 9 does not apply to it. Cancelling for the end of the current billing period is always available.
• Every client who holds a Pro seat — including while their work with the workspace is paused — gets the full Pro feature set while the subscription is active. Team members keep their own personal accounts on their own plans. Each active team member of a paying workspace also gets one Pro seat's monthly AI allowance, and the AI features they use in their work for clients count against their own allowance, never the client's. If the subscription ends, the team loses access to the content of clients' documents and the workspace takes no new clients until the owner restarts it (without a second trial), and the people it covered return to their own plan — nobody's documents are deleted.
• While a client holds a Pro seat, the CVs and cover letters they create are shared with the workspace by default, and they can make any one of them private at any time. Documents they had before joining are shared only if they tick them when they accept the invitation. The invitation asks for the job board, interview practice or career profile the coach would like to see; the client sees that request ticked, can untick any of it when they accept, and can change it at any time afterwards. The whole team may view, comment on, approve and download what a client shares, and, while the work is active (not while it is paused), edit it, create CVs and cover letters in the client's account and work on the job board, interview practice and career profile the client shares. WhizCV is the controller of the personal data held in the service, including what the team records about clients (see section 6 of the Privacy Policy). The workspace is responsible for using what clients share with it lawfully, including any copy it downloads and uses outside WhizCV.
• When a client's work with the workspace ends — they stop it themselves, or the team closes it — their shared documents and feedback threads are withdrawn from the workspace automatically, their Pro seat frees up, and their account and documents remain their own. Only the owner can remove or suspend a team member. When a team member leaves or is removed, the documents they shared are withdrawn and their account and documents remain their own; the owner can choose to keep a copy of each document that team member had shared with the workspace. Suspending a team member does not withdraw their documents: the documents they shared stay shared until they unshare them, leave or are removed.
• The owner can transfer ownership or delete the workspace. A workspace can be deleted only once its subscription no longer gives Pro: cancel it, and delete the workspace after the paid period is over. Deleting a workspace removes its shares, invitations, membership records and its records about the people it supports (notes, goals, outcomes and activity), and ends every Pro seat, and the clients who held one are emailed; it does not delete anyone's own documents. A workspace template that someone's CV or cover letter still uses is kept, without an owner, so that document keeps its design; templates nothing uses are deleted.

9. Your right to withdraw, and refunds

If you are a consumer in the EU or UK, you can withdraw from your first Pro purchase within 14 days of buying it, without giving a reason. Email support@whizcv.com within those 14 days and we refund what you paid, in full.

Wherever you live, if you ask within 14 days of your first personal Pro payment, we refund it in full (workspace subscriptions are covered by section 8). Email support@whizcv.com.

The right of withdrawal and this refund apply to the first purchase of a subscription, not to its automatic renewals. Renewals are covered by section 7: we email you a reminder a few days before each one, and you can cancel at any time from Settings → Plan so that no further charge is taken.

After those 14 days: if Pro did not do what you expected, email support@whizcv.com and we will look at it.

10. Ending the agreement

You can stop using WhizCV and delete your account from Settings → Privacy & security. You can't delete your account while you are the only owner of a workspace that has other team members (make someone else an owner, or remove them, first), or while you are its only team member and its subscription still gives Pro (cancel it and delete after the paid period ends).

Deleting your account stops a personal Pro subscription from renewing; it runs to the end of the period you have already paid for. If Stripe does not confirm the change, nothing is deleted and you can try again. You have 30 days to change your mind by signing back in; after that your documents are deleted. Section 9 of the Privacy Policy sets out what ends at once, what comes back if you return, and what we keep.

We may suspend or close an account that breaches section 5, or that we are legally required to close. Where it is reasonable to do so, we will warn you first and give you a chance to export your documents.

11. Availability and warranties

WhizCV is provided "as is". We do not warrant that it will be uninterrupted, error-free, or that it will get you a job. We take backups and we take security seriously, but you should keep your own copy of any document that matters to you.

12. Liability

To the fullest extent the law allows, our total liability to you for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim arose.

Nothing in these terms excludes or limits liability that cannot legally be excluded — including liability for death or personal injury caused by negligence, for fraud, or for your statutory rights as a consumer.

13. Changes to these terms

We may update these terms. If a change materially affects your rights, we will notify you by email or in the app before it takes effect. Continuing to use WhizCV after that means you accept the new terms.

14. Governing law and disputes

These terms are governed by the laws of Bulgaria. If you are a consumer, you keep the protection of any mandatory consumer law of the country you live in, and you can bring proceedings there.

If you are a consumer and we cannot settle a complaint between us, you can also turn to the consumer protection authority in your country. In Bulgaria that is the Commission for Consumer Protection (kzp.bg).

15. Contact

Questions about these terms: support@whizcv.com.